In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we make the following information available to you:
The company INDUSTRIAS CONFITERAS ANTEQUERANA, S.L., with tax identification B29069804, has its fiscal address at Calle Río Guadalhorce 14, Antequera (Málaga). It is registered in the Mercantile Registry of Malaga, Volume 442, Book 56, Folio 95, Page 1,046.
Access and use of this website implies that you acknowledge having read and accept these General Conditions of Use, as well as those that extend to the applicable legal regulations in this matter.
INDUSTRIAS CONFITERAS ANTEQUERANA, SL is the owner of the web domain www.incoansl.com , being also the owner of all the content displayed therein, without limitation and without it being understood, in any case, the USER is assigned any right of use or exploitation over these contents. All the brands, designs and logos that appear on this website are registered in the name of INDUSTRIAS CONFITERAS ANTEQUERANA, S.L., its content providers or third parties; being, therefore, prohibited its copying, use or disclosure, in whole or in part without authorisation, by virtue of the provisions of the Intellectual Property Law.
Any use of the website that is contrary to the law, the rights or interests of third parties is prohibited; being the responsibility of the CLIENT or USER the proper and diligent use of the contents and services offered by INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. through its website. INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. reserves the right to eliminate any comment or contribution given by CUSTOMERS or USERS that violate the respect and dignity of people.
Likewise, INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. reserves the right to update, modify or eliminate the information contained in its website, at any time and without prior notice, not assuming responsibility for it.
INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. is not responsible, in any case, for damages and prejudices of any character or nature that may be produced by error or omission in the contents, failures in the availability of the website, or the transmission of viruses or malicious programs; although it undertakes to adopt the necessary measures to avoid such circumstances.
SHIPPING CONDITIONS AND RETURN POLICY
The shipment will be made through the courier company MRW. The delivery time to the address indicated by the customer will be 48-72 hours (business days).
These delivery times are counted from the moment the order leaves our warehouse. Orders leave the warehouse, as a general rule, within 24 hours of receipt, provided they are made before 1:00 p.m. The preparation time will start counting from the next day, for orders placed after this time.
The courier company will deliver in the morning or in the afternoon. The customer may indicate their time preference at the time of ordering, and the courier company will try to fulfill it within its schedule and route possibilities.
The shipping costs for Peninsular Spain are as follows (VAT included):
For orders outside of Spain you can check delivery times and shipping costs directly by email to firstname.lastname@example.org.
RIGHT OF WITHDRAWAL:
According to the provisions of the General Law for the Defense of Consumers, the client will have a period of 14 calendar days to exercise their right of withdrawal, prior communication to INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. by sending an email to the address email@example.com . This right will not entail any penalty for the client, although they must take responsibility of the cost of the return, which will be made through the courier company that the client decides.
However, the exceptions contemplated in article 103 of the same law will be taken into account, which includes, among others, the non-application of this right in contracts referring to the supply of goods that may deteriorate or expire quickly.
For security reasons, the return of products that have been opened or if any type of manipulation of them or their packaging is suspected will not be accepted under any circumstances. INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. will pay the amount of the purchase as well as the shipping costs, once it has verified that the products are in perfect condition, unopened and without having been used or manipulated.
RETURN FOR DEFECTS OF THE PRODUCT, DAMAGES PRODUCED IN TRANSPORTATION OR BY ERROR IN SHIPPING:
The client will have 24 hours from the receipt of the order to inform INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. through email firstname.lastname@example.org , of any anomaly, breakage, or failure that he may appreciate in the products received. In this case, INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. will take actions immediately, after verifying the facts, with the necessary expenses for the return and replacement of the same.