LEGAL WARNING

In compliance with Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we provide the following information:

The company INDUSTRIAS CONFITERAS ANTEQUERANA, S.L., with fiscal identification code B29069804, has its fiscal address at Calle Río Guadalhorce 14, in Antequera (Málaga). It is registered in the Mercantile Registry of Málaga, Volume 442, Book 56, sheet 95, Page 1.046.

The access and use of this website implies that you acknowledge having read and accept these General Conditions of Use, as well as those that extend the applicable legal regulations in this matter.

TERMS OF USE

INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. owns the web domain www.incoansl.com, being also the owner of all the content shown in it, without limitation and without being possible to understand, in any case, that any right of use or exploitation of these contents might be assigned to the USER. All brands, designs and logos that appear on this website are registered under the name of INDUSTRIAS CONFITERAS ANTEQUERANA, S.L., or under the name of its suppliers or third parties; therefore, its copy, use or distribution, totally or partially without authorization is forbidden, in virtue of the provisions of the Intellectual Property Law.

Any use of the Website that is contrary to the law or to the rights or interests of third parties is prohibited. It is the responsibility of the CLIENT/CUSTOMER or USER the adequate and diligent use of the contents and services offered by INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. through its website. INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. reserves the right to eliminate any comment or contribution provided by CUSTOMERS or USERS that may be disrespectful or that represent a violation of human dignity.

In addition, INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. reserves the right to update, modify or delete any information contained in this website, at any time and without prior notice, not assuming responsibility for it.

RESPONSIBILITIES

INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. is not responsible, in any case, for damages and prejudices of any nature that may be produced by errors or omissions in the content provided; by failures in the availability of the website, or by the transmission of viruses or malware; although The Company undertakes to adopt all the necessary measures to avoid such circumstances.

PRIVACY POLICY

In compliance with the provisions of Organic Law 15/1999, of December 13, of Protection of Personal Data (LOPD), we inform you that all data provided by CUSTOMERS/USERS will be incorporated and will be treated in a file owned by INDUSTRIAS CONFITERAS ANTEQUERANA, SL, in order to manage their requests.

In conjunction, and unless you expressly display otherwise, your personal data may be used to keep you informed of news and developments related to the services requested.

We inform you of the possibility of exercising the right of access, rectification, cancellation and/or opposition to your personal data by sending an email to info@incoansl.com, or by writing to INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. C / Río Guadalhorce 14, 29200 Antequera (Málaga).

COOKIES POLICY

We thank you for having decided to visit us. We want your experience on the website to be the best possible, and for that reason we have written this Cookies Policy in the most transparent possible way.

Do you consent the use of cookies on this website? We ask for your permission to collect anonymous statistical data during your browsing on this website, in accordance with Royal Decree-Law 13/2012. The navigation on the website implies your consent to use them. For more information, please consult the cookies policy that we describe below.

WHAT IS A COOKIE?

First, we want to inform you that a cookie is not a computer virus, neither similar to look for a damage in the device of the person authorizing its use. There is nothing wrong with them.

A cookie is a small file of letters and figures that is downloaded to your computer when you access certain websites. Cookies allow a website to recognize a user's browser and do not contain or collect personal information.

Its main purpose is to recognize the user each time he accesses the web, allowing us to improve the quality and usability of our website.

Cookies are essential for the functioning of the Internet; they cannot damage the user's device and, if they are activated in the configuration of your browser, they help us to identify and solve possible errors in the operation of the web.

TYPES OF COOKIES

The website uses different types of cookies. All them work in the same way, but have slight differences.

USE OF COOKIES BY THE WEB SITE

By browsing the Website, you expressly accept that we can use this type of cookies on your devices. If you deactivate cookies, your navigation through the Website may not be optimal and some of the utilities available may not work correctly.

USER CONFIGURATION TO AVOID COOKIES OR HOW TO DISABLE COOKIES

From the Website and in compliance with current legal regulations, we provide you with the information that allows you to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. Therefore, we provide you with information and links to the official support sites of the main browsers so that you can decide whether to accept the use of cookies.

Thus, you can block cookies through the browser's configuration tools or you can configure your browser to notify you when a server wants to save a cookie.

You can find the links of each browser to disable cookies by following the instructions below:

GOOGLE ANALYTICS

This web site uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses "cookies", which are text files located on your computer, to help the web site analyse the use made by users of the web site. The information generated by the cookie about your use of the web site (including your IP address) will be directly transmitted and filed by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the web site, compiling reports on web site activity and providing other services related to web site activity and Internet use. Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration on your browser; you should be aware, however, that you may not be able to use the full functionality of this web site if you do so. By using this web site you consent to the processing of information about you by Google in the manner and for the purposes indicated above.” If you want to know more about the privacy terms of this service visit http://www.google.com/intl/es/analytics/privacyoverview.html

Finally, you can go to the website www.incoansl.com where, in addition to finding useful information, you can configure, provider by supplier (¿provided?), your preferences about third-party advertising cookies.

If you need more information about it, you can send us an email to info@incoansl.com

SHIPMENT TERMS & CONDITIONS

Shipments will be delivered by MRW Courier Company. The estimated delivery time at the address indicated by the customer will be 24-48 hours (business days), although it may increase for shipments outside of Spain, depending on the country of destination.

These delivery times start counting the moment the order leaves our warehouse. Orders will leave the warehouse, as a general rule, within 24 hours after their reception, provided they are submitted before 1:00 p.m. The preparation time will start counting the following day for orders received/made/submitted after this hour/time.

The courier company will do the delivery in the morning or in the afternoon. The client has the possibility to indicate his preference of time when placing the order, and the courier company will try to fulfill these requirements within its possibilities of time/schedule and route.

Shipping costs for Spain are as follows:

PENINSULA BALEARES CANARIAS CEUTA/MELILLA
Total weight ordered: up to 2 Kg 6,80 € 16,00 € 18,00 € 24,00 €
Total weight ordered: 3 – 5 Kg 6,80 € 28,00 € 33,00 € 50,00 €
Total weight ordered: 6 – 10 Kg GRATUITO GRATUITO GRATUITO GRATUITO
Total weight ordered: 10 – 40 Kg GRATUITO Consultar * Consultar * Consultar *
(*) Consult specific conditions to info@incoansl.com

For orders made from outside Spain you can check the delivery times and shipping costs directly by emailing/sending an email to info@incoansl.com.

RETURN POLICY

Right of withdrawal:

According to the provisions of the General Law for the Defense of Consumers, the client will have a period of 14 calendar days to exercise their right of withdrawal, prior communication to INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. by sending an email to the address info@incoansl.com. This right will not imply any penalty for the client, although it/he must assume the cost of the return, which will be made through the courier company that the client decides.

However, the exceptions set forth in article 103 of the same law, which includes, among others, the non-application of this right in contracts relating to the supply of goods that may deteriorate or expire quickly, shall be taken into account.

For security reasons, the return will not be accepted, under any circumstances, for products that have been opened or if there is any suspicion that the goods or the packages might have been handled. INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. will pay the amount of the purchase as well as shipping costs, once you have verified that the products are in perfect condition, unopened and have not been used or handled.

Refund for defects of the product, damages produced in the transport or by error in the shipment:

The client will have 24 hours since the reception of the order to inform INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. by sending an email to info@incoansl.com, of any anomaly, breakage, or failure you may see in the products received. In this case, INDUSTRIAS CONFITERAS ANTEQUERANA, S.L. will run, after checking the facts, with the necessary expenses for the return and replacement of the same.

C/ Río Guadalhorce 14 (polígono industrial), 29200 Antequera, Málaga (España)

CONTACT

C/ Río Guadalhorce 14 (polígono industrial), 29200 Antequera, Málaga (España)

+34 952 842 182

+34 952 701 040

info@incoansl.com