FREQUENT QUESTIONS

Can I order by phone?

All our orders must be placed through the web, if you need advice to make the purchase, we will give you telephone assistance from 7:00 a.m. to 3:00 p.m., Monday through Friday by calling +34 618 48 54 18.
Can I buy the product in a physical store?

You can purchase the product at our factory store, open from 7:00 a.m. to 3:00 p.m., Monday through Friday, at the following address: Calle Río Guadalhorce Nº 14 (Polígono Industrial), 29200, Antequera, Málaga, Spain.
When will I recive my order?

We promise to ship your order immediately so that it arrives as soon as possible and you will usually receive it between 48 and 72 hours after receiving our order confirmation message.
Can I apply the same discount coupon more than once?

No, our coupons contain a code that will only be redeemable once, once it is used it will be inoperative in our database.
Can I buy the products throughout the year?

The product that we make at Industrias Confiteras Antequerana is a traditional Christmas product, so to guarantee its quality and excellence it can only be purchased during the 2022/2023 Christmas campaign from October to January.
Can I apply the 20% discount if I live in the Peninsula or if I am going to buy abroad?

No, the 20% discount is only applicable for purchases in the areas indicated therein, Ceuta, Melilla, the Balearic Islands and the Canary Islands. Any purchase that is not for those areas will be an INVALID order.
I am a distributor or store and I want to work with your products. How do I contact you?

If you need information to buy our product to distribute or sell, or want to buy large quantities, contact us through the contact form, and our sales team will contact you.
Which is the method of payment?

You can complete payment for your order electronically with your credit card, debit card, or Apple Pay.
¿Se pueden hacer visitas a la fábrica?

Lo sentimos, pero no hacemos visitas en nuestra fábrica.